Bonusly, платформа для распознавания сотрудников, привлекает 9 млн. $ серии A

Bonusly, а, которая вовлекает всю организацию в признание сотрудников и вознаграждение их, закрылась на раунде финансирования серии A стоимостью 9 млн. $ США, проводимом Access Venture Partners. Далее Frontier Capital, Operator Partners и действующий инвестор FirstMark Capital также приняли участие в раунде.

Bonusly запущен в 2013 году, когда соучредитель и CEO Рафаэль Кроуфорд-Маркс увидел возможность заново измерить способ, которым работодатели и коллеги узнают и вознаграждают своих сотрудников / коллег.

«Я знал, что для того, чтобы добиться успеха, компании будут менять свой подход к опыту сотрудников, и я думал, что программное обеспечение может помочь в этом», – сказал Кроуфорд-Маркс. «Бонусной была эта элегантная идея, заключающаяся в том, чтобы дать сотрудникам возможность своевременно и часто получать осмысленное признание, которое принесет пользу не только сотрудникам, поскольку они будут чувствовать себя узнаваемыми, но и предоставит ранее скрытую информацию всей компании о том, кто с кем работает, над чем и с чем. сильные стороны, которые они приносили на работу ».

Большинство работодателей используют бонусы в конце года и обзоры производительности для мотивации работников, а некоторые работодатели предоставляют физическое вознаграждение.

Бонусли считает, что признание должно происходить круглый год. Платформа работает с работодателями над их общим бюджетом на признание и вознаграждение и разбивает его на «баллы», которые выделяются всем сотрудникам организации.

Эти сотрудники могут давать баллы другим сотрудникам, будь то прямые отчеты, менеджеры или коллеги, в любое время в течение года. Эти баллы переводятся в денежную стоимость, которая может быть погашена сотрудником в любое время, будь то через PayPal в качестве денежного вознаграждения или у одного из партнеров Bonusly, в том числе Amazon, Tango Card и Cadooz. Bonusly также сотрудничает с некоммерческими организациями, чтобы позволить сотрудникам обменять свои баллы на благотворительные пожертвования.



Фактически, Кроуфорд-Маркс отметил, что пользователи Bonusly только что пересекли отметку в 500 тыс. Долл. США для общего пожертвования и пожертвовали более 100 тыс. Долл. США в течение шести недель.

Bonusly интегрируется с несколькими платформами для совместной работы, включая Gmail и Slack дать пользователям возможность выставлять баллы в любом месте по своему выбору. Bonusly также имеет канал, мало чем отличающийся от социальных сетей, таких как Twitter, которые показывают сотрудникам, получившим признание в режиме реального времени.

Компания также встроила некоторые технические функции, чтобы помочь с удобством использования. Например, Bonusly понимает социальную организацию компании, выявляя наиболее релевантных людей в наборе баллов, основываясь на том, какие сотрудники давали или получали баллы в / из в прошлом. В компании с десятками тысяч сотрудников это актуально для Bonusly.

Bonusly также включил инструменты для работодателей, в том числе кнопку автоматического масштабирования для работодателей с работниками в нескольких юрисдикциях или компаниях. Кнопка позволяет работодателям увеличивать или уменьшать количество баллов в разных регионах в зависимости от стоимости жизни.

Кроме того, в Bonusly предусмотрены средства контроля конфиденциальности, позволяющие высокопоставленным сотрудникам и руководству узнавать друг друга о тех проектах, о которых пока еще мало кто знает, например, о приобретении, которое было завершено.

Бонусли говорит, что одноранговое признание является более мощным, чем признание только менеджера, заявив, что его почти на 36 процентов больше шансов получить лучшие финансовые результаты.

Компания также ссылается на исследования, в которых говорится, что счастливая рабочая сила повышает производительность бизнеса более чем на 30 процентов.

Bonusly конкурирует с Kazoo и Motivocity, и Кроуфорд-Маркс говорит, что самым большим фактором дифференциации является участие.

«Мы установили очень высокую планку того, как мы измеряем участие и вовлеченность в платформу», – сказал он. «Вы увидите, что другие компании заявляют о действительно высоких показателях участия, но, как правило, если вы поймете, что они говорят о том, чтобы получать признание каждые шесть месяцев или каждый год или просто входить в систему, а не давать признание каждый месяц, месяц за месяцем».

Он отметил, что 75 процентов сотрудников в среднем дают признание в первый месяц развертывания в организации, и это число постепенно увеличивается со временем. К двухлетней отметке 80 процентов сотрудников отдают признание каждый месяц.

Bonusly собрал в общей сложности около 14 млн. $ США с момента создания.

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SpaceX's Crew Dragon ‘Endeavor' successfully docked with the International Space Station as planned on Sunday morning, marking another key milestone during this historic Commercial Crew demonstration mission it's conducting with NASA. On board Crew Dragon were NASA astronauts Doug Hurley and Bob Behnken, the test pilots selected to be the first ever humans to fly on board SpaceX's Crew Dragon, and the first people ever to make the trip to orbit aboard a spacecraft built by a private company. n The docking process was handled completely autonomously by Crew Dragon itself, which is designed by SpaceX to operate on autopilot from the moment of launch throughout the course of the entire mission. The spacecraft is able to dock with a newer automated international docking adapter installed on the ISS, unlike the original cargo version of Dragon, which required manual capture by the robotic Canadarm 2 controlled by astronauts on the station. The updated cargo Dragon and Crew Dragon are designed to work with the new automated system. n Hurley and Behnken launched at 3:22 PM EDT (12:22 PM PDT) on Saturday, taking off from Cape Canaveral in Florida as planned. It was the second launch attempt for this mission, after weather caused a delay last Wednesday. This mission is NASA and SpaceX's Commercial Crew Demo-2, which is the second demonstration mission of the full flight and return of the SpaceX Crew Dragon spacecraft, one of two vehicles commissioned by NASA from commercial partners to provide transportation serves for astronauts to and from the Space Station.

n n Crossing this milestone means that essentially the first half of the mission has been completed successfully u2013 so far, SpaceX has demonstrated that the launch process works as designed, as does manual control (the astronauts took over and ran two tests of that system), and automated docking. n n The ISS hatch opened at 12:37 PM EDT, and the Dragon hatch opened at 1:02 PM EDT, at which point Behnken and Hurley were welcomed onboard the ISS by the existing crew, which includes two U.S. and one Russian astronaut. Hurley and Behnken will now perform standard ISS crew activities, including conducing experiments and research, during the next several weeks before they climb back into Crew Dragon for the final portion of Demo-2 u2013 the trip back to Earth. n n","protected":false},"excerpt":{"rendered":" SpaceX's Crew Dragon ‘Endeavor' successfully docked with the International Space Station as planned on Sunday morning, marking another key milestone during this historic Commercial Crew demonstration mission it's conducting with NASA. On board Crew Dragon were NASA astronauts Doug Hurley and Bob Behnken, the test pilots selected to be the first ever humans to fly […] n","protected":false},"author":5302483,"featured_media":1996464,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"outcome":"","status":"","crunchbase_tag":0,"amp_status":"","relegenceEntities":[],"relegenceSubjects":[],"carmot_uuid":"147cf550-48db-3f00-8dba-51f4324a035b"},"categories":[576702152,446313605,174,17396],"tags":[412817,1657,1117,1836,21418,449557093,185668,163822,449560590,371748],"crunchbase_tag":[],"tc_stories_tax":[],"tc_event":[],"jetpack_featured_media_url":"https://techcrunch.com/wp-content/uploads/2020/05/crew-dragon-spacex-iss-demo-2.jpg","shortlink":"https://tcrn.ch/3cgJyo9","rapidData":{"pt":"","pct":""},"featured":false,"subtitle":"","fundingRound":false,"seoTitle":"","seoDescription":"","premiumContent":false,"premiumCutoffPercent":1,"tc_cb_mapping":[{"slug":"nasa","cb_name":"NASA","cb_slug":"nasa-organization","cb_link":"https://crunchbase.com/organization/nasa"},{"slug":"space-station","cb_name":"Space Station","cb_slug":"space-station-6ec2-organization","cb_link":"https://crunchbase.com/organization/space-station-6ec2"},{"slug":"spacex","cb_name":"SpaceX","cb_slug":"space-exploration-technologies-organization","cb_link":"https://crunchbase.com/organization/space-exploration-technologies"},{"slug":"spacex","cb_name":"SpaceX","cb_slug":"space-exploration-technologies-organization","cb_link":"https://crunchbase.com/organization/space-exploration-technologies"}],"associatedEvent":null,"event":null,"authors":[5302483],"hideFeaturedImage":true,"_links":{"self":[{"href":"https://techcrunch.com/wp-json/wp/v2/posts/1996461"}],"collection":[{"href":"https://techcrunch.com/wp-json/wp/v2/posts"}],"about":[{"href":"https://techcrunch.com/wp-json/wp/v2/types/post"}],"replies":[{"embeddable":true,"href":"https://techcrunch.com/wp-json/wp/v2/comments?post=1996461"}],"version-history":[{"count":7,"href":"https://techcrunch.com/wp-json/wp/v2/posts/1996461/revisions"}],"predecessor-version":[{"id":1996473,"href":"https://techcrunch.com/wp-json/wp/v2/posts/1996461/revisions/1996473"}],"authors":[{"embeddable":true,"href":"https://techcrunch.com/wp-json/tc/v1/users/5302483"}],"https://techcrunch.com/edit":[{"href":"https://techcrunch.com/wp-admin/post.php?post=1996461&action=edit"}],"author":[{"embeddable":true,"href":"https://techcrunch.com/wp-json/tc/v1/users/5302483"}],"wp:featuredmedia":[{"embeddable":true,"href":"https://techcrunch.com/wp-json/wp/v2/media/1996464"}],"wp:attachment":[{"href":"https://techcrunch.com/wp-json/wp/v2/media?parent=1996461"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https://techcrunch.com/wp-json/wp/v2/categories?post=1996461"},{"taxonomy":"post_tag","embeddable":true,"href":"https://techcrunch.com/wp-json/wp/v2/tags?post=1996461"},{"taxonomy":"_tc_cb_tag_taxonomy","embeddable":true,"href":"https://techcrunch.com/wp-json/wp/v2/crunchbase_tag?post=1996461"},{"taxonomy":"tc_stories_tax","embeddable":true,"href":"https://techcrunch.com/wp-json/wp/v2/tc_stories_tax?post=1996461"},{"taxonomy":"tc_event","embeddable":true,"href":"https://techcrunch.com/wp-json/wp/v2/tc_event?post=1996461"}],"curies":[{"name":"wp","href":"https://api.w.org/{rel}","templated":true}]},"_embedded":{"authors":[{"id":5302483,"name":"Darrell Etherington","url":"","description":"Writer covering space, science and health tech. 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micromobility startup Beam raises $26 million"},"content":{"rendered":"

Beam, a Singapore-headquartered micromobility firm that offers shared e-scooters, has raised $26 million in a new financing round as it looks to expand its footprint in Korea, Australia, Malaysia, New Zealand, and Taiwan. n Sequoia India and Hana Ventures led the two-and-a-half-year-old startupu2019s Series A financing round, while several more investors from Asia Pacific region including RTP Global, AppWorks, Right Click, Cherubic and RedBadge Pacific participated,u00a0Beam said. The startup has raised $32.4 million to date, a spokesperson told TechCrunch. n Beam, like Bounce and Yulu in India, offers electric scooters in the aforementioned five markets. Electric and gasoline scooters have become popular in several Asian nations and elsewhere as people look for alternative transportation mediums to move around faster and at less cost.

n While these vehicles make inroads into various markets, itu2019s also not uncommon to find these scooters abandoned carelessly in the streets. Beam said unlike other startups, it incentivizes its riders through in-app offers to park the scooters at predetermined spots. n u201cI'm really excited about our new technology and its ability to reduce the problems associated with randomly scattered scooters around a city. This helps us to further improve our industry-leading vehicle retention rates, reduce operational costs, and most importantly, benefits communities by keeping city streets neater,u201d said Beam co-founder and chief executive Alan Jiang. n Beam, which did not disclose how many customers it has amassed, will use the fresh capital to grow its operational and engineering focus and grow deeper in its existing markets, it said. 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explains why Facebook won't take action on Trump's recent posts"},"content":{"rendered":"

In a statement posted to Facebook late Friday afternoon, Mark Zuckerberg offered up an explanation of why his company did not contextualize or remove posts from the accounts associated with President Donald Trump that appeared to incite violence against American citizens. n “We looked very closely at the post that discussed the protests in Minnesota to evaluate whether it violated our policies,” Zuckerberg wrote. “Our policy around incitement of violence allows discussion around state use of force, although I think today's situation raises important questions about what potential limits of that discussion should be.” n Facebook's position stands in sharp contrast to recent decisions made by Twitter, with the approval of its chief executive, Jack Dorsey, to screen a tweet from the President on Thursday night using a “public interest notice” that indicated the tweet violated its rules glorifying violence. The public interest notice replaces the substance of what Trump wrote, meaning a user has to actively click through to view the offending tweet.

n n Critics excoriated Facebook and its CEO for its decision to take a hands off approach to the dissemination of misinformation and potential incitements to violence published by accounts associated with the President and the White House. Some of the criticism has even come from among the company's employees. n u201cI have to say I am finding the contortions we have to go through incredibly hard to stomach,u201d one employee, quoted by The Verge, wrote in a comment on Facebook's internal message board. u201cAll this points to a very high risk of a violent escalation and civil unrest in November and if we fail the test case here, history will not judge us kindly.u201d n Zuckerberg defended Facebook's position saying that it would not take any action on the posts from the President because “we think people need to know if the government is planning to deploy force.” n Facebook's chief executive also drew a sharp contrast between Facebook's response to the controversy and that of Twitter, which has provided a fact check for one of the President's tweets and hidden Thursday's tweet behind a warning label for violating its policies on violence. n “Unlike Twitter, we do not have a policy of putting a warning in front of posts that may incite violence because we believe that if a post incites violence, it should be removed regardless of whether it is newsworthy, even if it comes from a politician,” wrote Zuckerberg. n Twitter explained its decision in a statement.u00a0u201cThis Tweet violates our policies regarding the glorification of violence based on the historical context of the last line, its connection to violence, and the risk it could inspire similar actions today,u201d the company said. n

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We have placed a public interest notice on this Tweet from @realdonaldtrump. https://twitter.com/realDonaldTrump/status/1266231100780744704u00a0u2026 n

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….These THUGS are dishonoring the memory of George Floyd, and I wonu2019t let that happen. Just spoke to Governor Tim Walz and told him that the Military is with him all the way. Any difficulty and we will assume control but, when the looting starts, the shooting starts. Thank you! n

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n u201cWeu2019ve taken action in the interest of preventing others from being inspired to commit violent acts, but have kept the Tweet on Twitter because it is important that the public still be able to see the Tweet given its relevance to ongoing matters of public importance,u201d the Twitter statement continued. n Perhaps, as Zuckerberg suggests, Facebook will have an opportunity to provide some answers to the questions around what the limits should be around allowing the state discussion of incitements to violence. For now, the company's response only begs more questions. n A link to the full post from Zuckerberg follows below: n

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Это была невероятно трудная неделя после череды трудных недель. Убийство Джорджа Флойда еще раз показало, что ...

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Сообщение от Марк Цукерберг на Пятница, 29 мая 2020 г.

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В заявлении, опубликованном в Facebook ближе к вечеру в пятницу, Марк Цукерберг предложил объяснение того, почему его компания не контекстуализировала и не удаляла записи из учетных записей, связанных с президентом Дональдом Трампом, которые, по-видимому, подстрекали к насилию против американских граждан. «Мы внимательно посмотрели на пост, в котором обсуждались протесты в Миннесоте, чтобы […]

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Джонатан является редактором TechCrunch. Ранее он работал старшим репортером в Dow Jones & Co., занимаясь венчурным капиталом и инвестициями в акционерный капитал из Нью-Йорка и Шанхая. С ним можно связаться по электронной почте shieber@techcrunch.com.

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Джонатан является редактором TechCrunch. Ранее он работал старшим репортером в Dow Jones & Co., занимаясь венчурным капиталом и инвестициями в акционерный капитал из Нью-Йорка и Шанхая. С ним можно связаться по электронной почте shieber@techcrunch.com.

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ВАШИНГТОН, округ Колумбия - 21 мая: Президент США Трамп говорит с прессой на южной лужайке Белого дома до отбытия на морской пехоты 21 мая 2020 г. в Вашингтоне, округ Колумбия. Президент Трамп планирует посетить завод Ford, который в настоящее время производит вентиляторы в Мичигане. (Фото Алекса Вонга / Getty Images)

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После нанесения проверочной этикетки u00a0вторник на вводящий в заблуждение твит с голосованием по почте, сделанный президентом США Дональдом Трампом, Twitter находится в списке и пометил еще один твит президента - на этот раз экранируя его слова со случайного взгляда с помощью так называемого «уведомления об общественных интересах», в котором говорится о твите Нарушил свои правила о прославлении насилия. u00a0

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Вот как выглядит твит без дальнейшего взаимодействия (второй твит на скриншоте ниже):

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Уведомление об общественных интересах заменяет содержание того, что написал Трамп, означая, что пользователь должен активно переходить по ссылке, чтобы просмотреть оскорбительный твит.

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В результате этот ярлык также ограничивает возможности взаимодействия, то есть пользователи могут только ретвитнуть оскорбительный твит с комментарием; им это не может нравиться, отвечать на него или ванильно ретвитнуть.

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TwitterДалее в уведомлении объясняется, почему он не полностью удалил оскорбительный твит - и именно здесь в действие вступает элемент общественных интересов политики - компания пишет: «Twitter определила, что это может быть в интересах общественности, чтобы Tweet оставался доступным ». u00a0

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Twitter кажется, игнорирует решение президента вчерашний день подписать распоряжение о правовом щите, на которое полагаются интернет-компании, чтобы защитить их от ответственности за контент, созданный пользователями, что удвоило недовольство Трампа, который, как правило, обвинял платформы социальных сетей в намеренном подавлении консервативных взглядов, несмотря на много доказательств что алгоритмы платформы таргетинга рекламы действительно стимулируют содержание и представления, вызывающие возмущение, что, наоборот, способствует усилению консервативных точек зрения.

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В последнем столкновении Трамп написал в Твиттере о насильственных демонстрациях, происходящих в Миннеаполисе, вызванных убийством темнокожего мужчины, Джордж ФлойдБелым полицейским - с заявлением президента, что «Бандиты позорят память Джорджа Флойда» перед угрозой отправки в «Военные».

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«Любая сложность, и мы возьмем на себя управление, но, когда начнется грабеж, начнется стрельба. Спасибо!" Трамп добавил - создавая лысую угрозу применения военной силы против мирных жителей.

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Twitter боролся с проблемой того, как обращаться с мировыми лидерами, которые годами нарушают его правила содержания. Чаще всего в результате Трампа, который обычно использует свою платформу для запугивания всевозможных целей - от конкурирующих политиков до ненавистных журналистов, непослушных бизнес-лидеров и даже актеров, которые ему не нравятся, а также для устранения прямых и иногда насильственных угроз.

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После избрания Трамп также использовал TwitterГлобальная платформа как внешнеполитическое оружие, запускающее военные угрозы в адрес Северной Кореи и Ирана в виде твитов.

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Например, в 2018 году он дразнил северокорейского лидера Ким Чен Уна ядерным уничтожением нажатием кнопки (см. Ниже твит) - прежде чем перейти к «влюблятьсяС диктатором, когда он встретил его лично.

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TwitterОбвинение в том, что в прошлом президент США не нарушал твиты Трампа, заключалось в том, что, как президент США, сущность того, что этот человек пишет - каким бы безумным, плохим и опасным он ни был, - по сути своей заслуживает освещения в печати.

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Однако совсем недавно компания создала инструмент политики, который позволяет ей вмешиваться - определяя условия прошлым летом вокруг «общественного интереса» контента на Twitter,

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Тогда он предупредил (почти год назад, в июне 2019 года), что он мощь разместите уведомление об общественных интересах на твитах, которые в противном случае нарушали бы его правила (и, следовательно, заслуживали бы удаления) - для того, чтобы «обеспечить дополнительный контекст и ясность», а не удалять оскорбительный твит.

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Перенесемся на год вперед, и технический гигант начал наносить ярлыки на твиты Трампа - начиная с ярлыка с проверкой фактов в начале этой недели, связанного с предстоящими выборами в США, и заканчивая сейчас публичным уведомлением об интересе, связанном с Трампом, прославляющим насилие.

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Итак, наконец, технический гигант, похоже, стремится приблизить границу вокруг Трампа почти в реальном времени.

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Объясняя свое решение придать знак угрозе президента США приказать военным стрелять в мародеров в Миннеаполисе, компания пишет: «Этот твит нарушает нашу политику в отношении прославления насилия, основанную на историческом контексте последней линии, ее связи с насилием, и риск, который это может вдохновить на подобные действия сегодня ».

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«Мы предприняли действия, направленные на то, чтобы другие не вдохновлялись на совершение насильственных действий, но сохранили твит Twitter поскольку важно, чтобы публика все еще могла видеть твит, учитывая его актуальность для текущих вопросов общественной важности ». Twitter продолжается.

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Это также ссылки на его политика против твитов, которые прославляют насилие - который утверждает однозначно [in bold]: «Вы не можете угрожать насилием против человека или группы людей«.

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В июне, когда Twitter объявил лейбл «оскорбительного поведения», а также предупредил, что твиты, которые проверяются с уведомлением общественности, не выиграют от какого-либо алгоритмического ускорения, написав: «Мы также предпримем шаги, чтобы убедиться, что твит не алгоритмически повышен в нашем сервисе, чтобы найти правильный баланс между предоставлением свободы выражения мнений, усилением ответственности и уменьшением потенциального вреда, причиненного этими твитами».

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Однако достойна TwitterРешение наконец применить свои собственные правила в отношении Трампа обеспечит множество неалгоритмических усилений (и нет маленькой иронии).

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Мы обратились к компании с вопросами о ее решении применить экран общественного интереса к последнему твиту Трампа, но на момент написания он не ответил.

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На В среду вечером, Twitter CEO и соучредитель Джек Дорси опубликовал серию твитов, в которых отстаивало свое решение применить ярлык для проверки фактов к ранее вводящим в заблуждение твиттам Трампа о голосовании по почте.

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«Это не делает нас« арбитром истины », - писал Дорси. «Мы намерены соединить точки противоречивых утверждений и показать спорную информацию, чтобы люди могли судить сами. Для нас важна большая прозрачность, чтобы люди могли ясно видеть причину наших действий ».

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Замечания Дорси последовали за резкими комментариями facebook CEO Марк Цукерберг из Fox News, стремясь противопоставить заявленный «нейтралитет» Facebook, контролируя свою платформу Twitterполитика принятия решения по таким вопросам, как политическая реклама (который Twitter не позволяет).

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«Я просто твердо верю, что Facebook не должен быть арбитром правды всего, что люди говорят онлайн», - заявил Цукерберг консервативной новостной станции. Частные компании, особенно эти платформенные компании, не должны этого делать.

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Примечательно, что Дорси использовал точную фразу Цукерберга - «обманщик истины» - чтобы отклонить атаку Facebook на TwitterПолитика как аргумент соломенного человека.

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Обновление I, Трамп реагирует: В начале реакции на TwitterТеперь администрация Трампа цитирует и ретвитит оскорбительный твит из официального Белого дома Twitter аккаунт - усиление президентской насильственной угрозы.

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Трамп также повторил свою угрозу регулирования социальных сетей, отозвав раздел 230 Закона о приличии в сфере коммуникаций в новой серии твитов этим утром - обвиняя Twitter игнорировать «ложь и пропаганду, разносимую Китаем или Радикальной левой демократической партией».

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Обновление II, Whack-a-mole: Twitter в настоящее время просмотрел цитированную в твиттере копию твита Трампа, которую администрация отправила из Белого дома Twitter Счет.

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П " "защищенный": ложь}, "выдержка": { "оказывается":"

После нанесения ярлыка с проверкой фактов во вторник на вводящий в заблуждение твит с голосованием по почте, сделанный президентом США Дональдом Трампом, Twitter находится в списке и пометил еще один твит президента - на этот раз экранируя его слова от случайного взгляда с помощью так называемого «уведомления об общественных интересах», в котором говорится, что твит нарушил свои правила о прославлении […]

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ВАШИНГТОН, DC - 30-ОЕ ЯНВАРЯ: Президент США Трамп поставляет замечания в начале встречи с людьми мелкого бизнеса в комнате Рузвельта на Белом Доме 30-ое января 2017 в Вашингтоне, DC. Во время встречи Трамп сказал, что он объявит о своем «невероятно уважаемом» выборе, чтобы заменить покойного Верховного суда Антонина Скалиа во вторник вечером. (Фото Чипа Сомодевиллы / Getty Images)

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Welcome back to Thisu00a0Weeku00a0in Apps, the Extra Crunch series that recaps the latest OS news, the applications they support and the money that flows through it all.

n

The app industry is as hot as ever, withu00a0a recordu00a0204 billion downloads and $120 billion in consumer spending in 2019. People are nowu00a0расходыu00a0three hours and 40 minutes per day using apps, rivaling TV. Apps arenu2019t just a way to pass idle hours u2014 theyu2019re a big business. In 2019, mobile-first companies had au00a0combinedu00a0$544 billion valuation, 6.5x higher than those without a mobile focus.

n

In this Extra Crunch series, we help you keep up with the latest news from the world of apps, delivered on a weekly basis.

n

This week weu2019re continuing to look at how the coronavirus outbreak is impacting the world of mobile applications, with fresh data from App Annie about trends playing out across app categories benefiting from the pandemic, lockdowns and societal changes. We're also keeping up with the COVID-19 contact-tracing apps making headlines, and delving into the week's other news.

n

We saw a few notable new apps launch this week, including HBO's new streaming service HBO Max, plus three new app experiments from Facebook's R&D group. Android Studio 4.0 also launched this week. Instagram is getting better AR tools and IGTV is getting ads. TikTok got spammed in India.

n

Meanwhile, what is going on with app review? A shady app rises to the top of the iPhone App Store. Google cracks down on conspiracy theory-spreading apps. And a TikTok clone uses a pyramid scheme-powered invite system to rise up the charts.

n

COVID-19 contact-tracing apps in the newsu00a0

n

    n
  • Латвия: Reuters this week reported that Latvia aims to become one of the first countries to launch a smartphone app, Stop Covid, using the new toolkit created by Apple and Alphabetu2019s Google to help trace coronavirus infections.
  • n

  • Австралия: The role of the country's Covidsafe app in the recovery appears to be marginal, The Guardian reports, In the month since its launch, only one person has been reported to have been identified using data from it. A survey even found that Australians were more supportive of using telecommunications metadata to track close contacts (79%) than they were of downloading an app (69.8%). In a second survey, their support for the app dropped to 64%. The app has been maligned by the public debate over it and technical issues.
  • n

  • Франция: The country's data protection watchdog, CNIL, reviewed its contact-tracing app StopCovid, finding there were no major issues with the technical implementation and legal framework around StopCovid, with some caveats. France isn't using Google and Apple's contact-tracing API, but instead uses a controversial centralized contact-tracing protocol called ROBERT. This relies on a central server to assign a permanent ID and generate ephemeral IDs attached to this permanent ID. CNIL says the app will eventually be open-sourced and it will create a bug bounty. On Wednesday, the app passed its first vote in favor of its release.
  • n

  • Qatar: Serious security vulnerabilities in Qataru2019s mandatory contact-tracing app were uncovered by Amnesty International. An investigation by Amnestyu2019s Security Lab discovered a critical weakness in the configuration of Qataru2019s EHTERAZ contact-tracing app. Now fixed, the vulnerability would have allowed cyberattackers to access highly sensitive personal information, including the name, national ID, health status and location data of more than one million users.
  • n

  • Индия: India's contact-tracing app, Aarogya Setu, is going open-source, according to Ministry of Electronics and Information Technology Secretary Ajay Prakash Sawhney on Tuesday. The code is being published on GitHub. Nearly 98% of the app's more than 114 million users are on Android. The government will also offer a cash bounty of $1,325 to security experts who find bugs or vulnerabilities.
  • n

  • Switzerland: Several thousand people are now testing a pilot version of Switzerland's contact-tracing app, SwissCovid. Like Lativia, the app is one of the first to use Apple and Google's contact-tracing API. Employees at EPFL, ETH Zurich, the Army and select hospitals and government agencies will be the first to test the Swiss app before its public launch planned for mid-June.
  • n

  • Китай: Chinau2019s health-tracking QR codes, embedded in popular WeChat and Alipay smartphone apps, are raising privacy concerns, Reuters reports. To walk around freely, people must have a green rating. They also now have to present their health QR codes to gain entry into restaurants, parks and other venues. These efforts have been met with little resistance. But the eastern city of Hangzhou has since proposed that users are given a color-coded health badge based on their medical records and lifestyle habits, including how much they exercised, their eating and drinking habits, whether they smoked and how much they slept the night before. This suggestion set off a storm of criticism on China's Weibo, a Twitter-like platform.
  • n

n

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We continue to look at how the coronavirus outbreak is impacting the world of mobile apps, with fresh data from App Annie about trends playing out across app categories benefiting from the pandemic.

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VCs share their bets on the future of work"},"content":{"rendered":"

As tech companies подобно Twitter а также facebook gear up for longer-term remote work solutions, the future of work is becoming one of the more exciting opportunities in venture capital, Charles River Ventures general partner Saar Gur told TechCrunch.

n

And as loneliness mounts with shelter-in-place orders implemented in various forms across the world, investors are looking for products and services that foster true connection among a distributed workforce, as well as a distributed society.

n

But the future of work doesn't just entail spinning up home offices. It also involves gig workers, freelancers, hiring tools, tools for workplace organizing and automation. The last couple of years have particularly brought tech organizing to the forefront. Whether it was the Google walkout in 2018 or gig workers' ongoing actions against companies like Uber, Lyft and Instacart for better pay and protections, there are many opportunities to help workers better organize and achieve their goals.

n

Below, we've gathered insights from:

n

n

Saar Gur, Charles River Venturesu00a0

n

What are you most excited about in the future of work?

n

Future of work is one of the most exciting opportunities in venture.u00a0u00a0

n

Pre-COVID, few tech companies were fully remote. While it seems obvious in retrospect, the building blocks for fully remote technology companies now exist (e.g. high-speed internet, SaaS and the cloud, reliable video streaming, real-time documents, etc.). And while SIP may be temporary, we feel the TAM of fully remote companies will grow significantly and produce a number of exciting investment opportunities.

n

I donu2019t think we have fully grokked what it means to run a company digitally. Today, most processes like interviewing, meetings and performance/activity tracking still live in the world of atoms versus bits. As an example, imagine every meeting is recorded, transcribed and searchable — how would that transform how we work?u00a0u00a0u00a0

n

There is an opportunity to re-imagine how we work. And we are excited about products that solve meaningful problems in the areas of productivity, brainstorming, communication tools, workflows and more. We also see a lot of potential in infrastructure required to facilitate remote and global teams.

n

We are also excited by companies that are enabling new types of work. Companies like Etsy (founded 2005), Shopify (2004), TaskTabbit (2008), Uber (2009), DoorDash (2013) and Patreon (2013) have helped create a new workforce of entrepreneurs. But many of these companies are over a decade old and we fully expect a new wave of companies that give more power to the individual.

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As tech companies like Twitter and Facebook gear up for longer-term remote work solutions, the future of work is becoming one of the more exciting opportunities in venture capital, Charles River Ventures general partner Saar Gur told TechCrunch. And as loneliness mounts with shelter-in-place orders implemented in various forms across the world, investors are looking […]

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Intuitively, stores that sell online should be making a killing during the COVID-19 pandemic. After all, everyone is stuck at home u2014 and understandably more willing to shop online instead of at a traditional retailer to avoid putting themselves and others at medical risk. But the truth is, most smaller online stores have seen better days.

n

The primary challenge is that smaller shops often donu2019t have the logistics networks that companies like Amazon делать. Consequently, theyu2019re seeing substantially delayed delivery timelines, especially if they ship internationally. Customers obviously arenu2019t thrilled about that reality. And in many cases, theyu2019re requesting refunds at a staggering rate.

n

I saw this play out firsthand in April. At that point, my stores were down 20% or in some cases even 30% in revenue. Needless to say, my team was freaking out. But thereu2019s one thing we did that helped us increase our revenue over 200% since the pandemic, decrease refund requests and even strengthen our existing customer relationships.

n

We implemented a 24-hour live chat in all of our stores. Hereu2019s why it worked for us and why every digital brand should be doing it too.

n

Avoid the common u2018unreachabilityu2019 frustration

n

When I started my first online store in 2006, challenges that bogged my team down often meant that my teamu2019s first priority became resolving those challenges so that we could serve our customers faster. But admittedly, when these challenges came up, it became more difficult to balance communicating with our customers and resolving the issues that prevented us from fulfilling their orders quickly.

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Customers donu2019t just forget about the companies that treated them well u2014 and post-crisis, theyu2019ll be more likely to return to the vendors who gave them a good experience.

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startups can leverage elastic services for cost optimization"},"content":{"rendered":"

Due to COVID-19, business continuity has been put to the test for many companies in the manufacturing, agriculture, transport, hospitality, energy and retail sectors. Cost reduction is the primary focus of companies in these sectors due to massive losses in revenue caused by this pandemic. The other side of the crisis is, however, significantly different.

n

Companies in industries such as medical, government and financial services, as well as cloud-native tech startups that are providing essential services, have experienced a considerable increase in their operational demands — leading to rising operational costs. Irrespective of the industry your company belongs to, and whether your company is experiencing reduced or increased operations, cost optimization is a reality for all companies to ensure a sustained existence.

n

One of the most reliable measures for cost optimization at this stage is to leverage elastic services designed to grow or shrink according to demand, such as cloud and managed services. A modern product with a cloud-native architecture can auto-scale cloud consumption to mitigate lost operational demand. What may not have been obvious to startup leaders is a strategy often employed by incumbent, mature enterprises — achieving cost optimization by leveraging managed services providers (MSPs). MSPs enable organizations to repurpose full-time staff members from impacted operations to more strategic product lines or initiatives.

n

Why companies need cost optimization in the long run

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The landscape shifts quickly, but managed services providers enable organizations to repurpose full-time staff members from impacted operations to more strategic product lines or initiatives.

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views on the future of retail and the shopping experience"},"content":{"rendered":"

The global spread of COVID-19 and resulting orders to shelter in place have hit retailers hard.

n

As the pandemic drags on, temporary halts are becoming permanent closures, whether itu2019s the coffee shop next door, a historic bar или a well-known lifestyle brand,

n

But while the present is largely bleak, preparing for the future has retailers adopting technologies faster than ever. Their resilience and innovation means retail will look and fee different when the world reopens.

n

We gathered four views on the future of retail from the TechCrunch team:

n

    n
  • Natasha Mascarenhas says retailers will need to find new ways to sell aspirational products u2014 and what was once cringe-worthy might now be considered innovative.
  • n

  • Devin Coldewey sees businesses adopting a slew of creative digital services to prepare for the future and empower them without Amazonu2019s platform.
  • n

  • Greg Kumparak thinks the delivery and curbside pickup trends will move from pandemic-essentials to everyday occurrences. He thinks that retailers will need to find new ways to appeal to consumers in a u201cshopping-by-proxyu201d world.
  • n

  • Lucas Matney views a revitalized interest in technology around the checkout process, as retailers look for ways to make the purchasing experience more seamless (and less high-touch).
  • n

n

Alexa, how do I look?

n

Natasha Mascarenhas

n

","protected":false},"excerpt":{"rendered":"

While the present is largely bleak, preparing for the future has retailers adopting technologies faster than ever. Their resilience and innovation means retail will look and fee different when the world reopens.

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Bonusly, a platform that involves the entire organization in recognizing employees and rewarding them, closed on a $9 million Series A financing round led by Access Venture Partners. Next Frontier Capital, Operator Partners, and existing investor FirstMark Capital also participated in the round.

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Bonusly launched in 2013 when cofounder and CEO Raphael Crawford-Marks saw the opportunity to reinvent the way employers and colleagues recognize and reward their employees/coworkers.

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“I knew that, in order to be successful, companies would be shifting their approach to employee experience and I thought software could enable that shift,” said Crawford-Marks. “Bonusly was this elegant idea of empowering employees to give each other timely frequent and meaningful recognition that would not only benefit employees because they would feel recognized but also surface previously hidden information to the entire company about who was working with whom and on what and what strengths they were bringing to the workplace.”

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Most employers use year-end bonuses and performance reviews to motivate workers, with some employers providing some physical rewards.

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Bonusly thinks recognition should happen year round. The platform works with the employers on their overall budget for recognition and rewards, and breaks that down into ‘points' that are allotted to all employees at the organization.

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These employees can give out points to other coworkers, whether they're direct reports or managers or peers, at any time throughout the year. Those points translate to a monetary value that can be redeemed by the employee at any time, whether it's through PayPal as a cash reward or with one of Bonusly's vendor partners, including Amazon, Tango Card, and Cadooz. Bonusly also partners with nonprofit organizations to let employees redeem their points via charitable donation.

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In fact, Crawford-Marks noted that Bonusly users just crossed the $500K mark for total donations, and have donated more than $100k to the WHO in six weeks.

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Bonusly integrates with several collaboration platforms including Gmail and Slack to give users the flexibility to give points in whatever venue they choose. Bonusly also has a feed, not unlike social media sites like Twitter, that show employees who has received recognition in real time.

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The company has also built in some technical features to help with usability. For example, Bonusly understands the social organization of a company, surfacing the most relevant folks in the point feed based on who employees have given or received points to/from in the past. In a company with tens of thousands of employees, this keeps Bonusly relevant.

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Bonusly has also incorporated tools for employers, including an auto-scale button for employers with workers in multiple jurisdictions or companies. The button allows employers to scale up or down the point allotments in different geographies based on cost of living.

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There are also privacy controls on Bonusly that allow high-level employees and leadership to give each other recognition for projects that may not be widely known about at the company yet, like say for an acquisition that was completed.

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Bonusly says that peer-to-peer recognition is more powerful than manager-only recognition, saying its nearly 36 percent more likely to have better financial outcomes.

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The company also cites исследование that says that a happy workforce raises business productivity by more than 30 percent.

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Bonusly competes with Kazoo а также Motivocity, and Crawford-Marks says that the biggest differentiation factor is participation.

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“We set a very high bar for how we measure participation and engagement in the platform,” he said. “You'll see other companies claiming really high participation rates but typically if you dig into that they're talking about getting recognition every six months or every year or just logging in, rather than giving recognition every single month, month over month.”

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He noted that 75 percent of employees on average give recognition in the first month of deployment with an organization, and that number gradually increases over time. By the two-year mark, 80 percent of employees are giving recognition every month.

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Bonusly has raised a total of nearly $14 million in funding since inception.

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Bonusly, a platform that involves the entire organization in recognizing employees and rewarding them, closed on a $9 million Series A financing round led by Access Venture Partners. Next Frontier Capital, Operator Partners, and existing investor FirstMark Capital also participated in the round. Bonusly launched in 2013 when cofounder and CEO Raphael Crawford-Marks saw the […]

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She has written for publications such as Mobile Marketer and MobileBurn.

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She is now a Managing Editor at TechCrunch.

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You can email her at jordan@techcrunch.com.

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Jordan Crook is a Managing Editor based out of Brooklyn, NY. She writes about internet culture, social networks, and consumer-facing technology. Jordan leads programming on TechCrunch's flagship event, the world-renowned Disrupt conference. You may recognize her from her appearances hosting that event and moderating panels and fireside chats.

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She has written for publications such as Mobile Marketer and MobileBurn.

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She is now a Managing Editor at TechCrunch.

nn

You can email her at jordan@techcrunch.com.

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